Dutch-Speaking Customer Service Advisor

Relocate to Riga

Are you a fluent Dutch speaker looking for a new challenge? We have an exciting opportunity that could be the perfect next step in your career. As a Customer Service Advisor, you’ll join a dynamic team in the vibrant city of Riga, Latvia, providing exceptional service to customers from across the globe. This role offers not only a rewarding career path but also the chance to experience life in a city known for its rich history and modern charm.

In this role, you will be at the forefront of customer interactions, handling queries via phone, email, and chat. Your primary responsibility will be to ensure that customer issues are resolved promptly and efficiently, maintaining high levels of satisfaction. You’ll be expected to record case resolutions accurately in the client’s system, manage your workload independently, and contribute positively to the team environment.

To be successful in this position, you should have near-native or native Dutch language skills, ideally at CEFR level B2/C1 or higher. In addition, you’ll need a good command of English (B1+ or better) to navigate internal documentation and communicate effectively within the team. While previous experience in an outsourced customer service environment is advantageous, it’s your attitude, problem-solving abilities, and dedication to providing top-notch service that will set you apart.

Relocating to Riga offers you more than just a job; it’s an opportunity to immerse yourself in a new culture and enjoy a higher quality of life. Riga is a city that combines stunning architecture with modern amenities, all at a lower cost of living than many Western European cities. This move could be a significant step not only in your career but in your personal development as well.

Our client values continuous learning and will provide you with all the training you need to excel in this role. The work environment is supportive, with a strong focus on teamwork and mutual growth. Flexibility is also key, as you’ll need to adapt to shift hours and be ready to take on additional tasks that contribute to the overall success of the team.

This is a fantastic opportunity for someone who is service-oriented, optimistic, and motivated to succeed. If you meet the language requirements, have a knack for problem-solving, and are eager to relocate for an exciting career opportunity, we want to hear from you.

Take the next step in your career by applying for this Customer Service Advisor role in Riga today. Your future in a vibrant, international city awaits.

Contact us at hello@eurorec.co for more info